Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to provide fast and reliable shipping to ensure your products arrive safely and on time. Please review our shipping policy below:
Processing Time
- Orders are typically processed within 4-5 business days after payment is received.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
- We offer a variety of shipping options based on your location. Standard shipping usually takes 1-5 business days for domestic orders.
- Expedited shipping options are available at checkout for faster delivery.
- Delivery times may vary depending on the carrier and destination. International orders may take longer.
Shipping Charges
- Domestic Shipping: $15.00 CND flat rate for anywhere in Canada. Express shipping is $25.00 CND flat rate.
- USA Shipping: $25.00 USD flat rate anywhere in the USA. Additional fees such as customs, taxes, or duties may apply. These charges are the responsibility of the buyer.
- International Shipping: Additional fees such as customs, taxes, or duties may apply depending on the destination country. These charges are the responsibility of the buyer.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email so you can monitor the progress of your shipment.
Shipping Restrictions
- We currently ship to North America Europe, Oceania, and Asia.
Damaged or Lost Shipments
- If your package is damaged or lost during transit, please contact our customer support team immediately at Info@rnrk9.com. We will work with the carrier to resolve the issue.
Address Accuracy
- Please ensure your shipping address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
If you have any questions or concerns, don’t hesitate to contact our customer support team at Info@rnrk9.com. Thank you for choosing us!